Service

Support

Service Policy

Pre-Sales Service

  1. Call us anytime for technical consulting on products, pricing, process parameters, and application solutions.
  2. Free sample testing is available so you can better understand our equipment and processes.
  3. We warmly invite you to visit our company—we hope to become a trusted partner on your journey.

In-Sales Service

  1. Integrity and fairness: we honor contracts carefully, with dedicated engineers following up to customize technical solutions that fit your products.
  2. Quality and quantity: we strictly follow contract terms and perform multi-stage commissioning on every machine to meet product standards.

After-Sales Service

  1. After shipment, technicians handle installation, commissioning, and thorough training.
  2. Equipment sold by Shenzhen Green State Technology Limited includes one year of free warranty and lifetime repair service. After the warranty period, repairs are charged at cost only.
  3. From the delivery date, you enjoy lifetime free software upgrades.
  4. We commit to responding to service requests within 8 hours, with a clear reply or on-site arrival by an after-sales engineer within 24 hours.

Service Outlets

Luoyang

Phone: 13001338684

No. 2 Plant, Langxu High-End Equipment Industrial Park, No. 988 Guanlin Road (Science Park Subdistrict), Luolong District, Luoyang

Tianjin

Phone: 13001338684

6-5, Wantong Upstream International Villa Area, Santiaoshi Street, Hongqiao District, Tianjin

Shenzhen

Contact: Mr. Wang

Phone: 13001338684

Unit 101, Building 1, Fucheng Digital Innovation Park, No. 15-5 Shijing Road, Fumin Community, Fucheng Subdistrict, Longhua District, Shenzhen